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Luxury Spa Graphic Design

ESTIMATES ARE GOOD FOR 30 DAYS.  These policies are NON-NEGOTIABLE & apply to all jobs.
No Phrizbie Design graphics may be used by any other Designers.
Phrizbie Design Inc ™ is a trademarked name & mark.

We suggest you copywrite your custom logos for your own protection, we try our best to discourage people
from downloading files off this site but there are people who find their way around it, so protect yourself legally.

For Frequently Asked Questions CLICK HERE
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Payment.  Payment of Deposit is due to begin the project outlined in your estimate. If we do our best and provide you with all the designs in the estimate, including a couple extra if you don't like any of your choices at all, Deposits are NON REFUNDABLE. This is not negotiable.

FILES ARE NOT PROVIDED UNTIL WORK IS PAID FOR IN FULL.

Property Rights. No Phrizbie Design graphics may be used by any other Designers without permission. Usually there is a $250 charge to hand over our artwork to other Designers to profit from. The elements of design work for the project remain Phrizbie Design's property whether or not the project is executed. If client chooses to terminate the project at any time in the future, Phrizbie Design reserves the right to retain the rights for usage. Until final payment is made, Phrizbie Design retains ownership of all artwork and website architecture. After final payment, you own your finished product but we reserve the rights to the 'ingredients' used to create your images including fonts, illustrations (unless custom ordered) patterns, stock art, textures, color combos & shapes.

makeup spa glamour website designs Stock Art
We reserve the right to use stock images to create your design. Phrizbie Design covers all costs when stock images are used by our choice. If client request certain stock art, client is responsible for the costs.

Approval of Final Artwork.   The Client shall proofread ** & approve all final type before the production of artwork. Final proof will include artwork, size, shipping address & quantity. The email verification of the Client’s Representative shall be conclusive as to the approval of all artwork, drawings & other items prior to their release for printing, fabrication, or installation. Phrizbie Design does not offer proofreading, editing or copy writing. NO refunds or reprints are given after a final approved design has gone to print. *WE ARE NOT RESPONSIBLE FOR PROOF READING YOUR COPY.

Rights.  Other than for the promotional use of the Designer, all services provided by the Designer shall be for the exclusive use of the Clients said purposes ONLY. Designs may not be used for other promotional items, website or printed materials without permission. Upon payment of all fees & expenses, reproduction rights for all approved final designs created by the Designer for this project shall be outlined in the original estimate. For further usage, price will be based on a case by case basis.

RUSH FEES.  ANy job that is pushed ahead of regularly scheduled jobs for emergency purposes will have an automatic rush fee added of $250 for all types of card designs. Booklets, Menus, Brochures the rush fees are $300 & up. Websites start at $500. Generally we do not accept rush jobs.

Ownership.  All drawings, artwork, specifications, & other visual presentation materials remain the property of the Designer to show in printed or online portfolios for the length of the lifetime of the artist. All preliminary concepts & visual presentations produced by the Designer remain the property of the Designer & may not be used by the Client without the written permission of the Designer. Final artwork & concepts may not be given to other artists to alter, reproduce or post online in any way without express permission of Phrizbie Design.

The Designer shall retain all artwork, drawings, & specifications, for which reproduction rights have been granted for a specified period from the date of the signing of this Agreement. Upon expiration of this period, usually lifetime of client, all such materials may be destroyed unless the Client has requested, in writing, that they be retained & agrees to pay reasonable storage charges. The Client shall have reasonable access to all such materials for the purpose of review. The specified time for the Designer to retain such materials shall be two years.

Payment of Fees.   Fees are due & payable on the following schedule: 50% deposit, 50% upon completion. Payment in full is due before final website is uploaded, files are provided or printed materials are shipped out. Extra Services like research of stock art, internet set up fees and hosting fees are due when the project is uploaded. Payment is due when invoices are recieved.

Credit.  The Designer shall have the right to include a credit line with live link to Phrizbie Design website on any website developed by Phrizbie Design at the very bottom of each page or in any publication of the design by the Client. The Client shall not, without written approval, use the Designer’s name for promotional or any other purposes with respect to these designs. 

Liability of Designer.  The Designer shall take reasonable precautions to safeguard original or other materials provided by the Client. The Designer shall, however, not be liable for any damage to, or loss of any material provided by the Client, including artwork, photographs, or manuscripts, other than or on account of willful neglect or gross negligence of the Designer.  Although Phrizbie Design may recommend that the client utilize the services of various trades people, Phrizbie Design shall have no liability for payment to these trades people, nor shall Phrizbie Design have liability as a result of any services or product or materials by said trades people

Search Engines. Phrizbie Design is not responsible for your search engine promotion or marketing of any kind. Phrizbie Design may offer to help you optimize your site and suggest appropriate search engine submission guidelines for your marketing if requested.

Termination.  Either party may terminate this Agreement upon giving written notice to the other as specified below. Upon termination the Designer may retain any initial payment & the Client shall pay the Designer for all hours expended on the Project, up to the date of termination, at the Designer’s standard rates together with all other amounts due hereunder.

Refunds.  Once a project has been Designd in full according to the agreed upon project, no refunds are given after design has been approved. If more than the agreed upon number of layouts is provided along with revisions no deposit is refunded. If print color is poor, your order will be reprinted for you at no cost. Refunds for shipping & printing are not given.

Timelines. After deposit is given & project has been outlined, we will provide you will an estimated turnaround time. For websites this turnaround time is from the date we have ALL CONTENT FROM YOU. Without content from you, the design job can not be fully understood or planned out. If you decide to take a break from the project without informing Phrizbie Design, & then pop back up a month later, we can not guarantee you will still be first in line for design work. We will do out best to work you back into the schedule as time permits. Clients that disappear longer than 2 months, the project will be cancelled.

Maintenance. After completion of a website project, maintenance is billed at an hourly rate of $75 & billed at the first of each month. Timeframe for general website updates is 3 business days from date received. For more involved website updates such as new sections of the site or more than 1 page, 4-7 business days depending on scope. For turnaround times from print items, please see our prices page.

FREQUENTLY ASKED QUESTIONS

Q: What are your prices?
ANSWER:
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Q: What is your hourly rate?
ANSWER:
$85 /hr. Prices are subject to change.
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Q: Do I have to have my content final before I give it to you ?
ANSWER:

YES. Content must be provided in finished form. NOT a work in progress. To clarify : Copy & content must be provided ALREADY EDITED. We are not responsible for spelling or grammar mistakes.

Example 1: If we design a brochure for you, then you decide to change enough content which requires us to lay it out again, that will be billed on an hourly basis in addition to your estimate.

Example 2: If we design a website for you, then you decide to change the items in your navigation bar after many pages have been built, that will be billed on an hourly basis in addition to your estimate.

Example 3: If we design a website for you, then you decide to change the content in pages that have already been built from your approved content, that will be billed on an hourly basis in addition to your estimate.

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Q: Can you write my copy & edit it for me?
ANSWER:
No, we are not editors, copywriters, or proof readers. We highly recommend Robin Dale Meyers from http://www.rdmcopywriter.com/ if you need help preparing your copy.
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Q: Can your website code by reused by another company for free?
ANSWER:
No. Our code is proprietary, & each site is custom built for each client. Shopping cart code developed by Phrizbie Design is ONLY for sites Designd by Phrizbie Design.
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Q: Does business card design come with a custom character illustration?
ANSWER:
NO. Custom illustration of characters, scenes or logos is not included with card design.
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Q: Can you modify an existing illustrated character to fit my needs?
ANSWER:
This depends, but usually yes, this is no problem at all. This is billed on an hourly basis.
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Q: Can I copywrite or trademark artwork that you create for me?
ANSWER:
No, Phrizbie Design retains all ownership of original artwork. To purchase the rights to artwork prices start at $2500. Contact us for more info.
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Q: Once I get a logo Designd by you, will you provide me with unlimited versions of it for all my needs during the course of my business venture?
ANSWER:
NO. Your logo comes with a JPG, EPS & PSD version, which covers all needs of all types of printers & manufacturers. If you need additional versions that vary in any way from the original design (for signs, windows, stickers, etc) that will be billed on an additional hourly basis.
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Q: How many cards come with my order? Doesn't the design come free with the cards?
ANSWER:
As our Designs are not free, Printing is also not free. It's an optional service.
Printing prices can be found here.
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Q: If I change the number of pages in my website during the project,
will they be free since you already have a template built?
ANSWER:
Extra pages are $100 each
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Q: Are illustrations included free with my website design?
ANSWER:
No, prices for our custom illustrations can be downloaded here. If you are interested in using a character or illustrated scene we have already created, let us know which one for a price quote.
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Q: Are stock photos included free with my website design?
ANSWER:
We do our best to find you great, free images for your website. But if you need a very specific type of image we can help you find an affordable option through one of the many online image banks.
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Q: If you quoted me a price for website design last year, is your offer still good?
ANSWER:
Estimates are good for only 60 days.
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Q: If I have a website that needs to be "re-vamped" but not built from scratch,
will you give me a discount from a "new" site.
ANSWER:
Yes, totally.
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Q: If I approve a final proof & place an order for my cards, then I don't like it for whatever reason, will you redo my cards for free?
ANSWER:
NO. You are responsible for your final choices that you approve by email.
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Q: Can you guarantee the color of my cards?
ANSWER:
NO, not 100%, mainly because we cant see your screen and don't know if you have it set up correctly. Laptops also produce color that is not true to life. All computer monitors are different & slight color changes come with the territory. Our monitors are professionally calibrated on a yearly basis. We send proofs by email.
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Q: Do you send printed proofs?
ANSWER:
Printed Proofs are an additional 10 business days and the same price as ordering 250 cards. (Same as a regular order)
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Q: How long until I receive my cards in the mail ?
ANSWER:
After the design is done (3 day turnaround time) & your order is submitted to print, there is a 10 BUSINESS DAY turnaround time for printing. 12 DAYS for cards with unusual shapes.
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Q: Do you do rush orders?
ANSWER:
Rush orders are an extra $150 per 2000 cards. (Minimum)
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Q: Can I have some samples?
ANSWER:
After looking at our prices, if you are interested, contact us with what you are looking for and your MAILING ADDRESS and we will gladly send you some samples. We do not do free sample designs, we send out card/brochure/sticker/etc samples so you can see previous examples of our work.
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Q: Can I have some samples?
ANSWER:
After looking at our prices, if you are interested, contact us with what you are looking for and your MAILING ADDRESS and we will gladly send you some samples. We do not do free sample designs, we send out card/brochure/sticker/etc samples so you can see previous examples of our work.
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Q: IS there a fee for using your images?
ANSWER:
Unreal but yes, people have asked this questions. Yes, there are fees for our imagery. We do not give artwork out for free but we have worked with many charities retaliated to women, family and children's organizations as well as the Cancer Society and the MS Foundation.

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